As a business owner, or part business owner, you’re constantly thinking of ways in which you can improve your business. While it’s important to constantly be in touch with your business partner(s), it’s also a good idea to have regular meetings so that you can all discuss ideas in which you think could help your business grow. If you’re feeling at a bit of a loss, here are some ideas that you could take to the table at your next business meeting.
In this day and age, it’s almost a crime not to keep up with the technology trends. You may have computers that help with the running of your business, but have you thought about the other ranges of technology that can help you and your business thrive. From time management software to social media platforms, it’s always worth discussing how and what kind of technology could actually help your business. One that should definitely be on the list to bring up at your next business meeting.
Let’s face it, without your customers your business wouldn't be going anywhere. Customers are the key to success, so you need to make sure that the service you’re giving them is up to scratch. You need to be able to gain loyalty from your customers so that not only do they return, but recommend you to their friends and family too. Here are some ideas to present to your business comrades:
- Customer reward program - being able to reward your customers for their loyalty will instantly make them want to come back and do business with you again.
- Look at a new customer service regime. Many businesses use the HOT system. Hello, Offer, Thank. Even if people don’t want to chit chat, manners don’t cost anything and will make all the difference to whether they decide to use your service again.
- Integrate technology into your systems so that you can respond faster to complaints or queries that arrive via email.
- Find a way of getting to know your customers to make their experiences personal to them. Getting their email from them is a great way of keeping in touch via email marketing.
Look at spending
Every business needs to make sure that they stay on top of their finances. Use the time at your next meeting to bring up any worries or thoughts that you've had about your spending as a business. You may just find an even better solution that works for everyone!
Brainstorm ways to expand
Finally, no single person should have to come up with every idea on how to improve a business, so why not suggest to your fellow partners to have a brainstorming session at the end of each meeting to set some topics ready for the next meeting. Sometimes being together can help you all discover new and fantastic ways of expanding your business!